Quality Management
We insist that every bag made by KING HER FENG INDUSTRIAL CORP. is of excellent quality.
The Quality Management System (QMS) in the bag manufacturing industry must be tailored to the unique characteristics of the sector, ensuring that every stage—from design to production—meets quality standards, satisfies customer requirements, and promotes continuous improvement.
Below is an explanation of the Quality Management System implemented in our King Her Feng bag factory.
Quality Management
Characteristics of Quality Management in the Bag Manufacturing Industry
Diverse Product Line
Involves different materials (polyester, canvas, eco-friendly fabrics, PVC, etc.) and structural designs (tote bags, backpacks, travel bags, etc.).
Quality requirements vary based on market positioning (high-end, fashion, practicality).Complex Manufacturing Process
Includes multiple stages such as cutting, sewing, embroidery, printing, assembly, and hardware fitting.
High precision coordination and control are required between different processes.High Material and Craftsmanship Standards
Materials come from diverse sources, requiring careful attention to incoming material quality and supply chain management.
Precision is needed during the manufacturing process to avoid an increase in defect rates due to human error
Key Elements
Core Elements of the Quality Management System
- Incoming Quality Control (IQC)
- Key Inspection Items
- Fabric: Color consistency, texture, thickness uniformity, tear resistance.
- Hardware fittings: Surface smoothness, structural integrity, functional accuracy.
- Accessories: Threads, zippers, straps, etc.
- Management Measures
- Set incoming inspection standards (AQL sampling standard).
- Supplier management: Regular evaluations of suppliers’ delivery quality and stability.
- Key Inspection Items
- Production Process Control (PQC)
- Process Monitoring
- Establish critical control points (KPIs) for each step (cutting, sewing, attaching panels, zipper installation, etc.).
- Use Process Inspection Sheets to record the production status of each batch.
- Standardized Operations
- Develop and train on Standard Operating Procedures (SOPs) to prevent human errors.
- Employ automated equipment (e.g., automatic cutting machines) for higher precision.
- Process Monitoring
- Outgoing Quality Control (OQC)
- Inspection Standards
- Appearance: Color consistency, symmetry, compliance of hardware attachments.
- Functionality: Smoothness of zippers, strap durability, usability of internal compartments.
- Strength Testing: Load testing (simulate different scenarios based on bag usage). ※ Outsourced testing.
- Grading Management
- Separate handling of conforming, non-conforming, and repairable products with a clear rework process for defective items.
- Inspection Standards
- Customer Complaint Management and Continuous Improvement
- Collect customer feedback and establish quality issue tracking forms.
- Analyze complaint data to identify common problems (e.g., functionality issues, broken threads, hardware damage).
- Use the PDCA cycle for root cause analysis and improvements.
